1. Data Controller

The data controller responsible for the processing of personal data collected through this website is Cal Roig Margalef.

Contact email: calroig@calroigmargalef.com
Contact telephone: +34 627 46 19 04

2. Purpose of Personal Data Processing

Personal data provided by users through the website, or by contacting Cal Roig Margalef via email, telephone or WhatsApp, may be processed for the following purposes:

To respond to information requests, enquiries or other communications submitted by users.
To manage bookings, stays and communications related to the accommodation services offered.
To provide information about availability, services, activities or products related to Cal Roig Margalef.
To maintain communications with interested persons before, during or after their stay, where necessary.
To ensure the security of the website and prevent misuse.

3. Categories of Data Processed

Depending on the relationship between the user and Cal Roig Margalef, the following categories of personal data may be processed:

Identification and contact details, such as name, email address or telephone number, when voluntarily provided.
Information included in messages or enquiries submitted by the user.
Information related to a booking or accommodation request, where applicable.
Technical browsing data, such as IP address, browser, device or website usage information, where necessary for the operation and security of the website.

4. Legal Basis for Processing

The legal basis for processing personal data may include:

Taking steps prior to entering into a contract or performance of a contract, where processing is necessary to manage a booking, respond to an accommodation request or provide a requested service.
User consent, where the user voluntarily contacts Cal Roig Margalef or submits an enquiry.
Legitimate interest, where processing is necessary to ensure website security, manage incidents or establish, exercise or defend legal claims.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.

As a general rule:

Data relating to enquiries or information requests will be retained for the time necessary to respond to them and, where applicable, for any legally required period.
Data relating to bookings or stays will be retained for the duration of the contractual relationship and afterwards for the periods required by applicable law.
Technical or browsing data will be retained in accordance with the Cookie Policy or for the period strictly necessary for website security and operation.

6. Data Recipients

As a general rule, personal data will not be disclosed to third parties unless required by law or necessary for the proper provision of the requested service.

However, third-party service providers involved in the operation of the website, such as hosting providers, technical maintenance providers or support services, may have access to personal data where necessary. In such cases, they will act as data processors and will process the information in accordance with the instructions of the data controller.

Where users choose to contact Cal Roig Margalef through third-party services such as WhatsApp, the processing of personal data may also be subject to the privacy policies and terms of those external providers.

7. User Rights

Users may exercise the following rights regarding their personal data:

Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability, where applicable

Requests may be submitted by email to:

calroig@calroigmargalef.com

The request should clearly identify the right the user wishes to exercise. Additional information may be requested where necessary to verify the identity of the person making the request.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if they believe that their personal data is being processed in breach of applicable data protection legislation.

8. Mandatory or Optional Nature of Personal Data

Providing personal data is generally voluntary.

However, certain information may be necessary in order to respond to an enquiry, process a booking or provide the requested service. Failure to provide the necessary information may prevent Cal Roig Margalef from properly handling the request.

9. Data Security

Cal Roig Margalef adopts reasonable technical and organisational measures to protect personal data against loss, alteration, unauthorised access, disclosure or unlawful processing, taking into account the nature of the data and the risks associated with its processing.

10. Links to Third-Party Websites

This website may contain links to third-party websites or services.

Cal Roig Margalef is not responsible for the privacy policies, content or practices of external websites. Users are advised to review the privacy policies of those websites before providing personal information.

11. Cookies

This website may use first-party and third-party cookies for technical, analytical or functional purposes.

Further information about the use, configuration and management of cookies can be found in the website’s Cookie Policy.

12. Changes to this Privacy Policy

Cal Roig Margalef reserves the right to update or modify this Privacy Policy in order to reflect changes in legislation, legal interpretation, technical requirements or the operation of the website.

Any updated version will be published on this page.